Store Policies

Shipping Policy: Please note that all shipping costs are the responsibility of the customer. We will make every effort to locate the most affordable shipping rates and pass those savings directly to you. Once the package leaves our facility, the customer assumes full responsibility. We carefully pack and ship your order, but we recommend purchasing insurance to protect your shipment, as we cannot be held liable for any loss or damage after dispatch.

Mystery Mail Policy Please note that Mystery Mail packages are exactly that—a mystery. Our company, put our Junk In your Trunk, does not take responsibility for the contents of any Mystery Mail shipments. When you purchase a closed or Mystery Mail package, it is considered final sale. No refunds or returns will be accepted for these items. By purchasing, you agree to own the package as-is, with no recourse for its contents. Thank you for your understanding

"If an item is purchased with a five-day return policy, the customer has five days from the date of pickup, delivery, or shipment to return the item to the store. The product must be returned in its original packaging within this timeframe."